CUSTOMER CARE
MONNO BEAUTY OFFERS FREE SHIPPING FOR ALL ORDERS OVER $100 SHIPPED WITHIN AUSTRALIA
REFUND POLICY
Due to the nature of our products and for hygiene reasons we do not accept returns or exchanges.
In the rare case that you receive a faulty or damaged product, please send a photo of the faulty/damaged item along with your order number to info@monnobeauty.com
HOW DO I TRACK MY ORDER?
Once your order is dispatched, you will be sent a tracking number via email and this will allow you to track your order. For further information on your delivery us contact us and we can assist you further. All orders are despatched from Australia.
DO YOU SHIP WORLDWIDE?
Yes, we do ship worldwide
DO YOU OFFER AFTERPAY?
Yes we do offer afterpay
WHEN WILL I RECEIVE MY ORDER?
All orders are processed within 2-3 business days. Once your order is despatched you will be notified via email with your tracking number.
LOCAL TAXES
Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.
